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Financial Services

Situation

One of the world’s largest providers of financial services, with assets under administration of over $3.5 trillion, had an enterprise-wide legacy system written in C++ that handled all of their backend functions for the management of their custom, middle-tier 401(k) system portfolio.  After a decade of edits, upgrades, and revisions, it had become unwieldy (3.8 million lines of C++ code), complex, fragile, and expensive to support and maintain, and it was no longer cost feasible for the organization to rewrite the entire application. Read more »

  • Industry: Financial Services
  • Size of organization: 41,000

Clean Energy Organization

Situation

A leader in clean energy technology and services located in the Southeast had a SharePoint 2007 environment in one of their facilities with consistent performance issues, as well as other problems which were traceable to their migration from SharePoint 2003 to 2007.  The client’s engineers noted that errors during the migration caused configuration issues, which in turn undermined their ongoing search capabilities. Read more »

  • Industry: Energy
  • Size of organization: 12,000

Global Technology Company: SharePoint and Collaboration

Situation

Our client needed to develop some unique branding for an internal group, and they also wanted to create a central repository for data and interaction related to this group. Read more »

  • Industry: Technology
  • Size of organization: 90,000

Midwest Retailer

Situation

Great Lakes based retailer operating nearly 200 supercenters and grocery stores throughout the Midwest found its rapidly expanding business was increasing their technology needs.

Specifically, the company’s buyer loyalty program was supported by a software application written in a complex, expensive legacy software environment. Needless to say, the retailer wanted to upgrade this enterprise-wide platform to achieve lower maintenance costs and higher levels of functionality and integration. Read more »

  • Industry: Retail
  • Size of organization: 72,000

Toy Manufacturer

Situation

To remain competitive, the largest American manufacturer of preschool and toddler toys, and the world’s largest rotational molder of plastics, needed to perform a massive upgrade of their core enabling technology.  ProSource was engaged to help design and implement a functional, secure, and effective Intranet/Extranet to facilitate team and project collaboration across the enterprise.  In addition, they wanted to lay the groundwork for future advanced functionality including Web Content Management, Records Compliance, and the infrastructure to scale with their organizational growth. Read more »

  • Industry: manufacturing
  • Size of organization: 1000

Midwest Regional Bank

Situation

A $55 billion regional bank holding company headquartered in Ohio had hired new staff whose vision was to introduce an advanced Microsoft infrastructure and migrate off the legacy Lotus platform. Read more »

  • Industry: Financial Services
  • Size of organization: 11,000

Employees Retirement Pension Fund

Situation

A defined benefit public pension fund that provides pensions and access to health care coverage for the people who served in Ohio schools decided that the best way to stop people from aging was to implement SharePoint. Read more »

  • Industry: Pension Fund
  • Size of organization: 3000

Financial Services and Charge Card Organization

Situation

A global services company, providing customers with access to products, insights and experiences, one of its business needed assistance in advancing its mobile to mobile payment application. The client needed assistance in designing ALM processes and tools to enable them to continue building their products efficiently and effectively. Read more »

  • Industry: Financial Services
  • Size of organization: 83,000

Global Pharmaceutical Company

Situation

A top ten global pharmaceutical company had an existing system that was no longer supportable due to the inherent functional limitations of the legacy technology and the high cost of ongoing support. The business selected a new Microsoft-based solution and designed an application solution to manage their entire pipeline of drug developments, help protect their R&D investments, and manage their risk.  Because of the sensitivity of this mission critical information, the project requirement stipulated that the solution be highly secure, yet also be accessible to their external vendors as a portal for participating in this collaborative environment. Read more »

  • Industry: Pharmaceutical
  • Size of organization: 38,000
  • Project type: SharePoint, .NET

Insurance Carrier

Situation

A leading provider of property casualty insurance for auto, home and business wanted to create a corporate Center of Excellence leveraged across the enterprise. Read more »

  • Industry: Property Casualty Insurance
  • Size of organization: 30,000

Global Technology Company: Cloud Based Application

Situation

With global annual revenue over $60 billion and nearly 90,000 employees with widely used software solutions, has a consulting services team that needed ProSource’s  assistance building a cloud based application. The consulting services business productivity team is chartered with developing prescriptive solutions and consulting engagement offerings that consist of sales, contract and delivery collateral that are aligned to corporate initiatives. These engagements are for consumption by the field delivery, engagement management and sales roles, and are designed to produce a predictable and repeatable process for deploying products for enterprise customers. The products in the business productivity priority area consist of the Office suite of SharePoint Server 2010, Exchange Server 2010, Lync Server 2010, Cloud Services of Office 365, Office 2010, and Project Server. Read more »

  • Industry: Technology
  • Size of organization: 90,000

Global Technology Company: Custom App Development

Situation

Our client, a leading global technology company, wanted to improve their workforce proposal generation tool, and they decided that Office 2010 documents would accelerate proposal generation and ensure consistency throughout the process. Microsoft was looking to create statements of work and forecasts dynamically. Read more »

  • Industry: Technology
  • Size of organization: 90,000

Steel Manufacturer

Situation

One of the world’s leading producers of highly engineered antifriction bearings and alloy steel wanted to capitalize on the emerging social computing paradigm to enable greater collaboration across their enterprise.  Their legacy site was built on old technology, and their vision was to put in a new organization-wide platform that would be able to evolve and scale to accommodate new technologies, and leverage user familiarity with social media tools like Facebook to facilitate greater access and improved communication and collaboration throughout the company. Read more »

  • Industry: Manufacturing
  • Size of organization: 21,000

Northeast Financial Services Organization

Our client, managing more than $30 billion in assets and $20 billion in deposits is a community-oriented bank providing financial services to individuals, families and businesses across the Northeast United States.

The company needed an IT Uptime Dashboard to use as a method of reporting key system uptime information to various stakeholders across the organization, both technical and non-technical.  The current process requires a significant effort, with key metrics being manually re-entered from the ticketing system, and other figures emailed to the resource assembling the dashboard, resulting in a net time spend of an extra hour a day, every work day.  Much of this work could be automated by allowing individuals to directly enter their metrics into a SharePoint live dashboard.  In addition, systems like ticketing could be accessed via Business Data Connectivity Services (a part of SharePoint 2010) to directly pull metrics regarding system outages and open tickets. Read more »

  • Industry: Financial Services
  • Size of organization: 5000

Midwest Hospital Network

Situation

A nonprofit, multispecialty academic medical center that integrates clinical and hospital care with research and education turned was experiencing challenges within its Marketing and Communications division’s legacy SharePoint platform. It had mushroomed over the past decade to include 23,000 files, in 264 document libraries, with a total of 2,537 folders (for sorting based on their filing protocols), and housed at 80 different sites. Because there was no Enterprise Content Management (ECM) strategy stipulating universal rule-based processes, a host of discrete administrators would interpret and apply different methodologies for sorting and storing files across the enterprise. Read more »

  • Industry: Healthcare
  • Size of organization: 36,000

Midwest Insurance Carrier

A large insurance and leading health care company headquartered in the Midwest turned to ProSource for assistance in upgrading their infrastructure, critical to serving millions of people across the nation. Read more »

  • Industry: Test Industry
  • Size of organization: 2000