Success Stories

Global Technology Company: Cloud Based Application

Situation

With global annual revenue over $60 billion and nearly 90,000 employees with widely used software solutions, has a consulting services team that needed ProSource’s  assistance building a cloud based application. The consulting services business productivity team is chartered with developing prescriptive solutions and consulting engagement offerings that consist of sales, contract and delivery collateral that are aligned to corporate initiatives. These engagements are for consumption by the field delivery, engagement management and sales roles, and are designed to produce a predictable and repeatable process for deploying products for enterprise customers. The products in the business productivity priority area consist of the Office suite of SharePoint Server 2010, Exchange Server 2010, Lync Server 2010, Cloud Services of Office 365, Office 2010, and Project Server.

Solution

The business productivity team worked with individuals in the enterprise strategy team to better align the collective approach and associated services related to business productivity.  The result of these collaborative efforts provided:

  • Smoother transition across the respective services
  • Clear transitional handoff for the selling and delivery motions
  • Transparency to multiple entry points for strategy, implementation and support based on customer’s current operational state

Business Value

Our customer was looking for a way to drive business impacts from their productivity tools while leveraging their service assets.  ProSource was able to build an cloud based application to enable their teams to drive business value by implementing their productivity tools while building additional service assets.